Frequently Asked Questions
Everything you need to know about your Fragrantika experience.
Are your fragrances 100% authentic?
Absolutely. At Fragrantika, we source our products directly from authorized distributors and the original brands to ensure every bottle is 100% genuine and of the highest quality.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.
What is your return policy for opened perfumes?
Due to the nature of beauty products, we can only accept returns on unopened and unused items in their original cellophane packaging within 30 days of purchase.
Do you offer samples or decants?
We currently offer a curated selection of 2ml discovery samples for our best-selling fragrances so you can test the scent on your skin before committing to a full bottle.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the fragrance notes, store your bottles in a cool, dark place away from direct sunlight and humidity, such as a bedroom drawer or cabinet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.